Customer Goals:
- Partner with a company that:
- Scales with the size of the business across the southeast
- Understands priorities for healthcare
- Prevent delays and downtime
- Implement new technology
- Provide white-glove customer experience and proactive management and service
- Increase the understanding of facilities associated with demand service vendors, and mitigate communication issues with an integrated onsite facility team.
Solutions:
- Lee Company’s FM2 team partnered with the provider, establishing a proactive strategy for their facilities, and reduced downtime for critical assets.
- Provided a single contact to manage and anticipate customer’s unique needs and goals.
- Provided a team that self-performs work and assists on projects not performed in-house.
Results:
- The FM2 team and the client are fully-integrated, acting in unison with goal alignment.
- In a rolling 12-month period, the medical provider grew from 240 locations to 300, logging 2,446 on-demand work orders across its many locations.
- FM2‘s track record has zero injuries or accidents in five years for the client – and as a healthcare provider, safety is essential!
Smart People. Dedicated Partners. Creative Solutions.
For eight decades, customers have trusted Lee Company to handle everything from HVAC to plumbing to electrical services; we are the established experts in installation, maintenance, and repair.
Today, with more than 1,600 professionals on the team, we’re the people facility managers call when they need collaborative partners, eager to tackle the toughest challenges.
We’re ready to create a solution just right for you.
Let's Talk!
